Privacy Policy

Last updated: December 2025

1. Introduction

Welcome to Choice Mushrooms ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website choicemushrooms.com.au.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website
  • Subscribe to our newsletter
  • Submit inquiries about our mushroom products
  • Participate in surveys or promotions

This information may include:

  • Name and email address
  • Phone number
  • Mailing address
  • Business name (for wholesale inquiries)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Geographic location (country/region level)

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our website and services
  • To respond to your inquiries and customer service requests
  • To send you updates about our products and educational content
  • To improve our website and user experience
  • To analyze website traffic and usage patterns
  • To comply with legal obligations
  • To protect against fraudulent or unauthorized activity

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

4.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
  • Advertising Cookies: Used to deliver relevant advertisements (Google AdSense)

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Third-Party Services

We may use third-party services that collect, monitor, and analyze website data:

  • Google Analytics: For website traffic analysis and user behavior insights
  • Google AdSense: For displaying relevant advertisements

These third parties have their own privacy policies addressing how they use such information. We encourage you to review the privacy policies of these third-party services.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Under Australian Privacy Law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: